Privacy Policy
Effective date: July 30, 2026
Who We Are
SleepWiser provides sleep-health education, screening resources, community discussions, and access to carefully selected sleep-related products.
Our website address is https://sleepwiser.org.
For privacy questions or requests, contact support@sleepwiser.org.
Information We Collect
We may collect information that you voluntarily provide when you:
- Create a website or forum account
- Post a forum topic, reply, or comment
- Submit a contact form
- Use an interactive screening tool or assessment
- Subscribe to communications
- Request support or exercise a privacy right
This information may include your name, email address, username, profile information, message content, forum activity, and information entered into forms or assessments.
We may also automatically collect technical information such as your IP address, browser type, device information, referring page, pages visited, and security or error logs.
Forum Posts and Public Information
Information posted in the SleepWiser forum may be visible to the public. Do not post private medical information, addresses, phone numbers, financial information, or other sensitive personal information.
Forum posts may be reviewed, edited, moved, moderated, or removed to enforce our Community Guidelines and protect users.
Comments and Gravatar
When visitors leave comments, we collect the information entered in the comment form along with the visitor’s IP address and browser user-agent string for spam detection and security.
An anonymized string created from your email address may be provided to the Gravatar service to determine whether you use that service. The Gravatar privacy policy explains its data practices. If Gravatar is enabled, your profile image may appear publicly with your approved comments or forum activity.
Screening Tools and Health Information
SleepWiser screening tools are provided for educational purposes only. Information entered into a screening tool does not establish a patient-provider relationship and is not a medical diagnosis or medical record.
Avoid entering personally identifying or confidential medical information unless a form specifically requests it. If you believe you are experiencing a medical emergency, contact emergency services rather than submitting information through this website.
Contact Forms
When you submit a contact form, we may collect your name, email address, subject, message, IP address, and related technical information. We use this information to respond to your request, prevent spam, provide support, and maintain appropriate business records.
Media Uploads
If you upload an image, avoid uploading files containing embedded location information such as EXIF GPS data. Visitors may be able to download publicly posted images and extract embedded information.
Cookies
SleepWiser and its service providers may use cookies or similar technologies to:
- Maintain login sessions
- Remember account and display preferences
- Operate comments and forum features
- Provide security and spam protection
- Measure website performance and usage
- Display embedded Shopify products
- Support shopping-cart and checkout functions
If you select “Remember Me” when signing in, your login may remain active for an extended period. Logging out removes applicable login cookies.
Your browser may allow you to block or delete cookies. Disabling necessary cookies may prevent account, forum, shopping, or other website features from working properly.
Embedded Content and Third-Party Services
Pages may contain embedded content such as videos, images, articles, social-media features, or Shopify product displays. Embedded content may behave as though you visited the third-party website directly.
Third parties may collect information, place cookies, and monitor your interaction with their services according to their own privacy policies.
SleepWiser currently uses or may use services provided by:
- WordPress and installed website plugins
- Asgaros Forum
- Shopify and Shopify Buy Button
- Gravatar
- Website hosting, email, security, caching, and spam-prevention providers
- Analytics or advertising providers, if enabled
When you view a Shopify product or complete a purchase, Shopify and the applicable payment, fulfillment, or shipping providers process your information according to the Shopify store’s policies.
How We Use Information
We may use collected information to:
- Operate and secure the website
- Provide accounts, forums, forms, and screening tools
- Respond to questions and support requests
- Moderate community discussions
- Prevent fraud, abuse, and spam
- Improve website content and performance
- Comply with legal obligations
- Protect SleepWiser, its users, and the public
SleepWiser does not sell personal information for money.
Who We Share Information With
We may share information with service providers that help us operate the website, forum, email, hosting, security, analytics, product displays, and e-commerce functions.
We may also disclose information when required by law or when reasonably necessary to protect rights, safety, security, users, or the public.
If you request a password reset, your IP address may be included in the reset email.
How Long We Retain Information
Comments, forum posts, and associated metadata may be retained indefinitely so discussions remain available and moderation records can be maintained.
Registered-user information is retained while the account remains active and for as long as reasonably necessary for administrative, security, legal, or operational purposes.
Contact submissions and other records are retained only as long as reasonably necessary for the purpose for which they were collected.
Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to personal information we hold about you
- Request a copy or export of your information
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent when processing depends on consent
Some information may be retained when required for legal, security, fraud-prevention, administrative, or recordkeeping purposes. Removing an account may not automatically remove information quoted or copied by other forum participants.
Send privacy requests to support@sleepwiser.org. We may need to verify your identity before completing a request.
Children’s Privacy
SleepWiser is not intended for children under 13 to create accounts or submit personal information independently. We do not knowingly collect personal information from children under 13. A parent or guardian who believes a child has submitted personal information should contact support@sleepwiser.org.
Data Security
We use reasonable administrative and technical safeguards to protect information. No website, transmission method, or storage system can guarantee complete security.
External Links
SleepWiser may link to third-party websites and products. We are not responsible for the privacy, security, content, or practices of external websites.
Changes to This Policy
We may update this Privacy Policy as the website, forum, services, or legal requirements change. The effective date at the top will identify the latest revision.
Contact Us
For questions, requests, or concerns regarding this Privacy Policy, contact:
SleepWiser
Email: support@sleepwiser.org
Website: https://sleepwiser.org